About us – The Bloom Room Bucharest Flowers
Flower Delivery Bucharest
Order fresh bouquets with fast delivery in 2-3 hours! Service available 7 days a week, with secure payments and free photo confirmation.
Delivery in 2-3 Hours
95% of orders delivered quickly
Fresh Flowers
Free photo confirmation
Free Shipping
For orders over 500 lei
📅 Our Delivery Schedule
At The Bloom Room we deliver fresh flowers every day of the week because we know that special moments don't wait!
🕐 Standard Delivery
- Monday - Thursday: 10:00 - 19:00
- Friday - Saturday: 10:00 - 18:00
- Sunday: By special appointment only
🌙 Special Delivery 24/7
- Available by prior appointment
- Order at least 36 hours in advance
- Perfect for romantic surprises or special events
- Different rates than standard delivery
⏰ How Long Does Delivery Take?
📈 Over 95% of orders are delivered within 2-3 hours of order confirmation!
Factors that may influence delivery time:
- Very busy days: time can be slightly extended
- Complex special bouquets: require more time to prepare
- Deliveries to more distant areas: from Ilfov or the outskirts of Bucharest
🗓️ Schedule Delivery
It doesn't have to be today! You can schedule delivery:
- Choose the desired day and convenient time slot
- We accept orders up to one month in advance
- Communicate your preferences with our manager
⚠️ Force Majeure Clause: In the event of unforeseeable events (extreme weather conditions, road closures, etc.) that affect the quality of the flowers, we can reschedule the delivery, offer in-store pickup, or refund the amount to your account for future orders.
🚗 How We Deliver Your Flowers
👨💼 Our Couriers
The flowers are personally delivered to the recipient's hands by our professional team.
🤝 Our Partners
In some cases we collaborate with Uber or Bolt . You will be informed about the delivery method upon order confirmation.
📞 "Contactless" Delivery
Upon request, we can leave the bouquet at the door or at the reception, and we will notify the recipient by phone.
📸 Free Photo Confirmation
For your peace of mind, upon request we will send you a photo of the completed bouquet/composition before shipping. This way, you can see exactly what your loved one will receive!
💰 Shipping Costs
For orders over 500 lei in Bucharest
Standard Rates:
- In Bucharest: 20-120 lei (depending on sector and distance)
- In Ilfov: cost calculated based on distance and time
- Special delivery: different rates than standard ones
💳 Payment Methods:
- Online to order (fastest)
- Split payment link
- Cash or card on delivery
- For payments in foreign currency - the exchange rate of the day
📋 Advance payment: Some orders require an advance payment of between 40-100% of the total value (including delivery).
📍 Delivery Address Information
For a smooth delivery, please fill in all details :
📝 Required Data:
- Street and house/block number
- Sector (for Bucharest)
- Block, staircase, floor, apartment (if applicable)
- Recipient's name
- Phone number
🗺️ Facilitates Delivery:
- Can you send a Google Maps link ?
- Or screenshots with the exact address
- Mention important landmarks
🛡️ Security and Privacy
🔐 Payment Security
Payment data is processed through a certified gateway - we do not store your card information.
🤫 Privacy
- Surprise gifts: we don't reveal who's sending - we keep the surprise intact! 😉
- Data protection: we respect your right to privacy
- We do not transmit personal data to third parties.
- The data is used only to execute the order.
- The courier contacts the recipient only for address or presence confirmation
🔄 Flower Replacement Policy
If certain flowers are not in season or are temporarily unavailable:
- We replace them with flowers of equivalent value and quality.
- We keep the color palette and style of the bouquet
- The manager always contacts you before any replacement
- We propose the most suitable alternative for you.
🎨 Note about colors: The colors in the photos on the site may differ slightly from reality due to display settings. The photos of our flowers are minimally processed to reproduce the real colors as faithfully as possible.
⚠️ Important Information to Remember
📍 Address Change
We do not change the address after the order has been confirmed and accepted. Delivery is made exclusively to the address specified in the order.
- For changes, contact the manager via WhatsApp or phone: +40 728 786 551
- We accept minor corrections (maximum 1-1.5 km from the original address)
📅 Rescheduling Delivery
If the recipient cannot receive the bouquet on the scheduled day, the manager will coordinate a new appointment with the sender or recipient.
❌ Cancellations and Refunds
- If the recipient does not pick up the order after one or more attempts, we reserve the right to cancel the order without refund.
- Cancellation of prepaid/reserved orders - the advance payment covers organizational expenses and is not refundable
- According to the law in force, perishable products are not returned.
🏪 Alternative: In-Store Pickup (FREE)
You can pick up your order for free from our store:
📍 The Bloom Room - Store Location
Address: 234 Ștefan cel Mare St., Bl. 77, Sc. C, Ground Floor
Sector 2, Bucharest (near Obor metro station)
📞 Order Now or Contact Us
Our team is ready to offer you the best flower delivery service in Bucharest!
TheBloomRoom.ro
Simple and quick process in a few clicks
234 Stefan cel Mare St., Bl. 77, Sc. C, Ground Floor (Obor metro station)
Near the Obor metro station